Collect, manage and analyse your customers' reviews thanks to our modern SaaS platform and intelligent automation ✨⭐
Automatically share content and reviews while managing your reputation from a single platform.
Discover how our platform helps you master your online reputation through AI.
Connect all your review platforms and social networks in one place.
Our AI sorts your reviews: delicate feedback remains private, positive reviews make your reputation shine.
View all your statistics at a glance and track your progress. From this dashboard you can also automatically share content and reviews on your connected social networks and manage all of your posts from a single place.
Launch email and SMS campaigns that convert, while remaining centralized in a single dashboard.
"NovaReply has transformed our way of managing reviews. Huge time savings and top‑notch responses! 👍"
"The multiple integrations have allowed us to centralize all our reviews in one place. Our customers love our responsiveness 😊"
"Automation is a real plus. We see a significant increase in positive reviews! 📈"
More than 300 companies already trust SmartyReviews to manage their online reputation.
Choose the plan that best suits your needs.
Order a personalised QR plaque to filter reviews: redirect your customers according to the rating they leave. You will be able to configure the redirect links later.
Everything you need to know to enjoy SmartyReviews with ease.
When a customer scans your QR code and leaves a review, our system automatically analyses the rating. Reviews with 1 to 3 stars are filtered and sent by email for private processing. Reviews with 4 to 5 stars are published normally on your Google Business page.
No. Onboarding takes a few minutes: connect to your Google account, choose the QR code template and set up email alerts. Our team will support you if needed.
Reviews with 1 to 3 stars are sent to you by email with all the details. This allows you to handle the issue privately, contact the customer to find a solution and turn a negative experience into a positive one.
Absolutely. Our solution complies with Google's terms of use and regulations. We do not delete existing reviews: we only filter new reviews before publication, which is permitted.
Yes! Each month, you receive a detailed report: number of reviews received, filter rate, score evolution, most frequent keywords and recommendations to improve your service.
Ready to boost your reputation? Write to us or start an AI chat session 💬🤝
Social networks 📱
Manage your social media interactions directly within SmartyReviews. Instagram and Facebook integrations are available today, letting you publish content and respond to reviews with a single click. TikTok will be available in January 2026!